Returns & Exchanges
At banjaratrail, we want you to love every piece you purchase. If you are not completely satisfied, we offer a hassle-free 14-day return and exchange policy for all unworn garments in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside the parcel.
Ship to Us
Affix the prepaid shipping label provided via email or drop off the package at your nearest authorized courier location.
Quality Check & Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing